Careers at Whim Hospitality

At Whim Hospitality, we do more than provide luxury accommodations, inspired dining, unique spas, and bespoke event services—we create meaningful experiences. Founded by Kim and Whit Hanks, Whim is a brand built on passion, heritage, and personal legacy. Every property, restaurant, and event reflects a rich narrative woven into historic places, each with a unique story to tell.

The founders of this fast-growing and iconic hospitality company had a vision: to transform beautiful, storied spaces into destinations where luxury and community coexist in perfect harmony. It’s a place where guests feel immersed in the soul of every location—whether through memorable stays, distinctive events, or the smallest touches of hospitality magic. We’re looking for talented, passionate individuals to help us write the next chapter.

Why Join Us?

At Whim, you’ll do more than work—you’ll become part of a creative team committed to celebrating stories, preserving history, and providing unforgettable experiences. If you thrive in an environment that blends innovation, hospitality, and connection, this is where you belong.

What We Offer:

Opportunities for growth within a fast-growing, dynamic company, headquartered just outside of Austin, Texas
Creative and collaborative work culture
Competitive pay and benefits, including health coverage and paid time off
Perks at our luxury properties outside of Austin Texas, and in Britain’s South Cotswolds
A chance to be part of something bigger—sharing stories and making memories every day

Who We’re Looking For:

We want innovative thinkers, storytellers, and hospitality enthusiasts who share our passion for service and authenticity. Whether your expertise lies in guest relations, culinary arts, events, or hospitality management, we’re excited to find team members who embrace our mission of making every experience extraordinary.

If you’re ready to bring history, hospitality, and heart together in everything you do, join us at Whim Hospitality. Together, we’ll create unforgettable moments.

Ready to Write the Next Chapter with Us?

Apply today and discover how you can help shape the future of Whim Hospitality.

Spa Attendant/Server

Dripping Springs TX, TX

Part Time to Full Time

Mid Level

Position Title: Spa Attendant / Server (Dual Role)
Department: Spa and Wellness
Reports To: Spa Manager / Director of Spa and Wellness

Position Summary:
The Spa Attendant/Server is a dual role responsible for providing exceptional guest service throughout the spa and dining experience. This position involves rotating through multiple service areas, including locker rooms, poolside, and dining/lounge areas, ensuring seamless service, cleanliness, and hospitality at every guest touchpoint.
Primary Responsibilities:
Guest Experience & Service:

Provide warm and attentive service aligned with luxury standards.
Greet guests and assist with wayfinding, amenities, and general spa inquiries.
Maintain a calm, welcoming presence throughout the spa environment.

Locker Room & Spa Facilities:

Maintain the cleanliness and organization of locker rooms and amenities areas.
Replenish towels, robes, water, and other spa amenities.

Pool & Spa Dining Service:

Provide food and beverage service at the spa pool and designated dining/lounge areas.
Accurately take orders, deliver items, and ensure guest satisfaction.
Maintain cleanliness and organization of service areas.

Operational Support:

Rotate between assigned stations as scheduled to support operational flow.
Communicate guest needs or concerns to spa leadership promptly.
Support opening and closing procedures as needed.

Standards & Compliance:

Uphold all hygiene, safety, and service standards.
Follow all HR, resort, and spa policies and procedures.
Maintain professional appearance and demeanor at all times.

Qualifications:

Education: High school diploma or equivalent.
Experience: Prior experience in spa, hospitality, food & beverage, or luxury service preferred.
Skills:
- Strong interpersonal and communication skills.
- Ability to multitask and adapt in a fast-paced environment.
- Team-oriented with a service-driven attitude.
- Basic understanding of food safety and hygiene standards.

Compensation Structure:

Consistent base rate across all hybrid team members.
Tip eligibility based on service areas worked, as applicable.
Cross-training provided for all stations.

Schedule:

Flexible scheduling required, including weekends and holidays.
Rotating stations throughout each shift.

What We Offer:
Join the Folklore team at Whim Hospitality as a Spa Attendant/Server and play a key role in creating an exceptional experience for our guests! We offer competitive compensation, flexible scheduling, a comprehensive benefits package, and opportunities for professional growth in a supportive and collaborative atmosphere.

Whim Hospitality is an equal-opportunity employer committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds. This job description is a summary of the primary duties and responsibilities of the job and is not an employment contract. By applying, candidates acknowledge they have read and understood the terms of this job description

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