Careers at Whim Hospitality

At Whim Hospitality, we do more than provide luxury accommodations, inspired dining, unique spas, and bespoke event services—we create meaningful experiences. Founded by Kim and Whit Hanks, Whim is a brand built on passion, heritage, and personal legacy. Every property, restaurant, and event reflects a rich narrative woven into historic places, each with a unique story to tell.

The founders of this fast-growing and iconic hospitality company had a vision: to transform beautiful, storied spaces into destinations where luxury and community coexist in perfect harmony. It’s a place where guests feel immersed in the soul of every location—whether through memorable stays, distinctive events, or the smallest touches of hospitality magic. We’re looking for talented, passionate individuals to help us write the next chapter.

Why Join Us?

At Whim, you’ll do more than work—you’ll become part of a creative team committed to celebrating stories, preserving history, and providing unforgettable experiences. If you thrive in an environment that blends innovation, hospitality, and connection, this is where you belong.

What We Offer:

Opportunities for growth within a fast-growing, dynamic company, headquartered just outside of Austin, Texas
Creative and collaborative work culture
Competitive pay and benefits, including health coverage and paid time off
Perks at our luxury properties outside of Austin Texas, and in Britain’s South Cotswolds
A chance to be part of something bigger—sharing stories and making memories every day

Who We’re Looking For:

We want innovative thinkers, storytellers, and hospitality enthusiasts who share our passion for service and authenticity. Whether your expertise lies in guest relations, culinary arts, events, or hospitality management, we’re excited to find team members who embrace our mission of making every experience extraordinary.

If you’re ready to bring history, hospitality, and heart together in everything you do, join us at Whim Hospitality. Together, we’ll create unforgettable moments.

Ready to Write the Next Chapter with Us?

Apply today and discover how you can help shape the future of Whim Hospitality.

Boutique Hotel Front Desk Agent

Dripping Springs TX 78620, TX

Full Time

Lodging

Entry Level

Join Our Team as a Front Desk Agent at Camp Lucy!

Whim Hospitality is seeking a dedicated and enthusiastic Front Desk Agent to be the welcoming face of our stunning Camp Lucy Resort. If you have a passion for serving others and enjoy creating memorable experiences, we want to hear from you!

About Camp Lucy:

Nestled in the heart of the Texas Hill Country, Camp Lucy is a beautiful resort that offers a unique blend of luxury and Texas charm. Our commitment to exceptional service and guest satisfaction is underscored by our talented team, making every visitor’s stay unforgettable.

Who You Are:

You love serving others and find joy in solving problems. No task is too big or small for you, and you’re always looking for ways to contribute. You’re building your professional resume while enjoying beautiful office views and seeking opportunities to create wonderful experiences for guests.

What You'll Be Doing:

Guest Check-In & Check-Out: Efficiently and warmly check in guests, using their names whenever possible. Ensure they are assigned the type of room requested and the correct rates are charged. Handle check-out processes, confirming guest satisfaction and settling bills accurately.

Customer Service Excellence: Resolve customer complaints and handle all guest interactions with the utmost hospitality and professionalism. Accommodate special requests whenever possible and assist guests with inquiries about resort services, events, and local attractions.

Transaction Management: Maintain a balanced cash bank assigned by the hotel. Manage cash transactions, reconcile all transactions at the end of each shift, and assist with billing matters.

Technology Proficiency: Utilize various computer systems to check guests in and out, run daily reports, and manage reservations. Provide basic troubleshooting support for in-room services like internet and entertainment.

Concierge Support: Assist with concierge duties and guest experience services, ensuring immediate responses to guest comments and concerns.

Local Expertise: Develop a comprehensive knowledge of hotel availability, current rates, and local attractions to enhance the guest experience.

Additional Duties: Perform other duties as assigned to support the team and improve guest satisfaction.

Why You Should Join Us:

Work at a Premier Venue: Be part of a team at the Hill Country's premier venue, known for its beauty and exceptional service.

Team Culture: Join a talented and enthusiastic team that values collaboration and support.

Dynamic Scheduling: Enjoy a schedule that offers a balance of flexibility and structure, allowing you to thrive in a rewarding work environment while meeting the needs of our guests.

Professional Growth: Gain valuable experience in the food and beverage industry with clear career paths for advancement. Opportunities exist for you to move into roles such as Lead Server, Banquet Captain, or even Management positions as you develop your skills.

Employee Perks: Enjoy employee discounts for lodging and our beautiful restaurant, medical/dental/vision insurance, employee meals, PTO, Holiday pay, referral bonus, free parking, and the chance to work in a beautiful and dynamic environment.

If you are passionate about delivering exceptional service and creating memorable experiences, apply now to join our team at Camp Lucy!

Compensation:

Hourly Wage: $20.00 per hour, with opportunities to increase your earnings through exceptional service.

If you are passionate about creating memorable experiences and delivering outstanding service, apply now to join our team at Camp Lucy!

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